Customize Your Subscription Order.

Looking to make a change to your Proactiv subscription? The good news is, you're fully in control of your account! Check out all the options below to make changes. You can also call us at 1-888-204-2274 or click Chat Now to be put in touch with our customer service team! Monday – Friday 9am EST to 6pm EST.
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Pause my next shipment

Products coming too soon? Delay the delivery date of your next shipment to match when you’ll need your skincare next.

Change shipment frequency

Want to get your products more or less often? Choose how many weeks in between shipments so you never run out.

Ship my products now

Can’t wait for your next shipment? If you’re ready for your Proactiv products now, we can send out your box ASAP.

Cancel my membership

We hate to see you go, but if you need to cancel your subscription, you can call us at 1-888-204-2274, chat or log-in to your member portal to update your subscription.

Contact Proactiv Customer Care

Have another question? Contact us by using
the form below, call us at 1-888-204-2274.

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