Looking to make a change to your proactiv subscription? The good news is, you're fully in control of your account!To manage your subscription or make updates, use our live chat or call customer service at 1-888-308-7443. Check out all the options below for more information about the changes you can make to your account.
PAUSE MY NEXT SHIPMENT
Products coming too soon? Delay the delivery date of your next shipment to match when you’ll need your skincare next.
CUSTOMIZE MY SUBSCRIPTION
Ready to mix things up? Connect with customer serviceto change or add differentproducts to your subscription!
CHANGE SHIPMENT FREQUENCY
Want to get your products more or less often? Choose how many weeks in between shipments so you never run out.
SHIP MY PRODUCTS NOW
Can’t wait for your next shipment? If you’re ready for your proactiv products now, we can send out your box ASAP.
CANCEL MY MEMBERSHIP
We hate to see you go, but you can click here to chat with a live representative who will work to complete your request.
Have a question about your subscription or proactiv products? Our customer service team can help over live chat!
Have another question? Contact us by using the form below, call us at 1-888-308-7443,or write to us at Proactiv Customer Service P.O. Box 2021 Harlan, IA 51593.
Achieve your best results with a variety of Proactiv® options.
Money Back Guarantee
Less S+H Return the bottles...even if empty!
Follow Us On
This is an ecommerce site operated by The Proactiv Company LLC. Offers subject to change or cancellation at any time. The Proactiv Company LLC is not responsible for pricing or other errors. ©
The Proactiv Company Sàrl. All rights reserved. Proactiv is a trademark of The Proactiv Company Sàrl.This site is intended for Canadian audiences only.
To better assist you, please select your reason for chatting.